Privacy Policy

Last Updated: November 1, 2025

1. Introduction

Global Villages (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Global Villages website and services (collectively, the “Services”).

By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information about you in a few different ways, including:

A. Information You Voluntarily Provide

Contact/Identity Data: When you sign up for an account, subscribe to a newsletter, or contact us, we may collect your name, email address, mailing address, phone number, and password.
Payment Data: If you make a purchase, we collect necessary payment information, but this is typically processed directly by our third-party payment processor [e.g., Stripe, PayPal]. We do not store full credit card numbers.
Communications Data: Information you provide when you communicate with us, such as through customer support, surveys, or feedback forms.
Profile Data: Information you choose to include in your public or private user profile (e.g., location, profile picture, biographical details).

B. Automatically Collected Information (Web Tracking)

When you access and use the Services, we automatically collect information about your interactions and use, including:

Usage Data: Details of how you use our Services, such as the pages or content you view, search queries, access times, and the referring website.
Device Data: Information about the devices you use to access the Services, including hardware model, operating system, version, unique device identifiers, and mobile network information.
Log Data: Server logs, which may include IP addresses, browser type, operating system, and the date and time of access.
Location Data: General location information derived from your IP address, or precise location information from your mobile device if you enable this feature.

C. Information from Third Parties

We may receive information about you from third-party services, such as social networking sites, when you link, connect, or log in to our Services using a third-party service (e.g., logging in with Google).

3. Legal Basis for Processing (GDPR/EU Users)

For users in the European Economic Area (EEA), the UK, or Switzerland, we process your personal data under the following lawful bases:

Legal Basis	Processing Activity
Contractual Necessity	To provide the Services you requested (e.g., creating and maintaining your account, processing transactions, providing customer support).
Legitimate Interests	To improve our Services, conduct analytics, prevent fraud, secure our systems, and for direct marketing (where permitted).
Consent	When you opt-in to non-essential cookies, or subscribe to marketing newsletters. You can withdraw your consent at any time.
Legal Obligation	To comply with our legal duties, such as tax and accounting requirements.

4. How We Use Your Information

We use, store, and process your personal information to provide, understand, improve, and develop the Services, and to create and maintain a trusted and safe environment. This includes:

To Provide and Improve the Services: Enable you to access and use the Services; operate, protect, improve, and optimize our Services and user experience (e.g., by performing analytics).
For Security and Safety: Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity; enforce our policies.
For Communications: Send you service messages (e.g., confirmations, technical notices); send you promotional messages, marketing, and advertising, and other information that may be of interest to you, based on your preferences.
For Personalization: Personalize and customize your experience (e.g., offering content suggestions based on your usage).

5. Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Service Providers: We engage third-party companies and individuals to help us operate, provide, and improve our Services (e.g., payment processors, hosting services, customer support, analytics, and marketing). These third parties have limited access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
Compliance with Law: We may disclose your information to courts, law enforcement, or governmental authorities if required by law or if we believe, in good faith, that such disclosure is necessary to comply with legal obligations, prevent physical harm, or investigate potential violations of our terms.
Business Transfers: If Global Villages is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred.
Aggregated/Anonymized Data: We may share aggregated or anonymized information (which cannot be used to identify you) with third parties for business analysis, reporting, and marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons, pixels) to collect and use personal information about you, including to serve interest-based advertising.

Cookies: Small text files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them).
Types of Cookies Used:
- Strictly Necessary: Essential for the website to function.
- Performance/Analytics: To measure and analyze how users interact with our website.
- Functional: To remember choices you make (e.g., your username, language, or region).
- Targeting/Advertising: To deliver relevant ads to you and measure the effectiveness of our campaigns.

Your Choices: Upon visiting our website, you will be presented with a Cookie Consent Banner that allows you to accept or reject non-essential cookies. You can also manage your preferences for targeted advertising through:

Your browser settings (most browsers allow you to block cookies).
The Network Advertising Initiative and the Digital Advertising Alliance opt-out tools.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. Specifically, our servers are located in [Insert Country, e.g., the United States], and our service providers may operate in various locations worldwide.

When we transfer personal data outside the EEA or UK, we implement appropriate safeguards, such as relying on the European Commission’s Standard Contractual Clauses (SCCs) or ensuring the recipient is certified under an approved mechanism.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

A. GDPR Rights (EEA, UK, Switzerland)

You have the right to:

Access: Request a copy of your personal data we hold.
Rectification: Request correction of inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request deletion of your data under certain circumstances.
Restriction of Processing: Request that we temporarily or permanently stop processing your data.
Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Object: Object to the processing of your data based on legitimate interests or for direct marketing.
Right to withdraw consent: Withdraw your consent at any time for consent-based processing.
Lodge a Complaint: Complain to a data protection authority in your local jurisdiction.

B. CCPA/CPRA Rights (California Residents)

You have the right to:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request the deletion of personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: We do not sell your data in the traditional sense, but you have the right to opt out of the “sale” or “sharing” of your personal information (including cross-context behavioral advertising). You can exercise this right via our “Do Not Sell or Share My Personal Information” link: [Insert prominent link here].
Right to Limit Use of Sensitive Personal Information: Request to limit the use of your Sensitive Personal Information (SPI) to what is necessary.
Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

How to Exercise Your Rights: To exercise any of these rights, please contact us at the details provided in Section 11. We will verify your request using a reasonable method, such as matching your email or account information.

9. Data Retention and Security

Data Retention: We retain your personal information for as long as necessary to provide you with the Services and for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements. [State your average retention period for different data types, e.g., “Account data is kept as long as the account is active plus 6 months.”]
Data Security: We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. Measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. [Mention specific measures, e.g., SSL encryption, restricted access, internal security policies.]

10. Children’s Privacy

Our Services are not intended for, and we do not knowingly collect information from, children under the age of [Specify minimum age, e.g., 16 (for CCPA/CPRA) or 13 (for COPPA)]. If you become aware that a child has provided us with personal information without parental consent, please contact us so we can take steps to remove the information and terminate the child’s account.

11. Changes to This Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where required by applicable data protection laws.

12. Contact Us

If you have any questions or concerns about our use of your personal information, or if you wish to exercise your rights, please contact us at:

Global Villages

Data Protection Officer (DPO) / Privacy Contact: Matt Kjar

Email: info@gv.tikimultimedia.com